AI & MCP backed troubleshooting and analysis tool
Stack
- AWS Bedrock
- LangGraph
- Python
- DynamoDB
- OpenSearch
- API Gateway
- React
- Terraform
- Vite
Tickets that pass between several teams get long, and engineers were spending too much time reading them before they could start diagnosing. This assistant works alongside the ticketing workflow: it gathers relevant context from infrastructure, knowledge bases and supporting APIs, and uses Amazon Bedrock with custom MCP servers to produce a compact summary, suggested troubleshooting steps with a confidence score, and draft remediation where appropriate. The summary regenerates as the ticket changes, so it is never stale.
- Shortens time to diagnosis and helps engineers at every experience level work issues independently.
- A LangGraph pipeline runs the gathered context through role-specific prompts for operations and software engineering perspectives.
- MCP servers and search indexes supply the model's context; a caching layer keeps repeat analysis cheap.
- A React front end presents actionable next steps rather than raw analysis.